- Premium borosilicate glass
- GRAV Labs
- 12 inches tall
- Thick ice catcher
- Pressing crystal thick base
- 5mm thick glass
- 6 colors available
- Matching 14.4mm bowl included
- Straight tube base
- Removable downstem
All orders ship for free in North America. International orders are charged the regular USPS international shipping rates.
All of our orders are shipped out as quickly as possible and arrive within 1-3 days.
If for some reason, we do not have your product in stock we will contact you within 48 hours to determine a solution.
Once your order is packed up and ready you will receive an email with a tracking number so you can see where it’s at! Shipping times will vary based on your location and the time of your order.
What Shipping Service Do We Use?
We only use USPS First Class Mail (1-3 days) or USPS Priority Mail 2-3 days).
Problem with your order?
We try our hardest to make sure that all orders are sent out quickly and accurately, but sometimes things happen! We stand behind our orders and will do our best to make sure that you are happy with what you have received.
Please contact firstname.lastname@example.org immediately regarding any issues with your order. If you accidentally ordered the wrong product and did not notice until you received it - no problem! We accept returns but do have some requirements:
- The product must be returned in proper condition for resale, just like it was when we sent it to you. So package it up nice and tight and send it back in the box you received it in!
- We are not responsible for the return shipping charges, that one is on you.
- Once we receive the return we will either ship out the replacement product, or issue you a refund for the amount minus the shipping cost.
Since we are human, every once in a while we make a mistake. We will do our absolute best to correct that for you!
Please contact email@example.com and we will find the best solution to make sure you get what you wanted. In this case, we will help you out with the shipping costs.